TY - GEN
T1 - Writing aviation maintenance procedures that people can/will follow
AU - Drury, Colin G.
AU - Johnson, William B.
PY - 2013
Y1 - 2013
N2 - As safety-critical industries attempt to reduce error rates with the high reliance on procedural tasks, the error of "procedure not followed" becomes prominent. This paper focuses on aviation maintenance where the need is still urgent although much HF/E research exists to guide procedure designers. The occupation is tightly regulated, but this type of error is still the most prevalent in studies. In practice, new delivery technologies are emerging but that does not ensure that good HF/E practice is followed. The results of a 2012 FAA workshop are used to identify challenges and map future directions for error reduction.
AB - As safety-critical industries attempt to reduce error rates with the high reliance on procedural tasks, the error of "procedure not followed" becomes prominent. This paper focuses on aviation maintenance where the need is still urgent although much HF/E research exists to guide procedure designers. The occupation is tightly regulated, but this type of error is still the most prevalent in studies. In practice, new delivery technologies are emerging but that does not ensure that good HF/E practice is followed. The results of a 2012 FAA workshop are used to identify challenges and map future directions for error reduction.
UR - https://www.scopus.com/pages/publications/84889859498
U2 - 10.1177/1541931213571223
DO - 10.1177/1541931213571223
M3 - Conference contribution
AN - SCOPUS:84889859498
SN - 9780945289432
T3 - Proceedings of the Human Factors and Ergonomics Society
SP - 997
EP - 1001
BT - Proceedings of the Human Factors and Ergonomics Society Annual Meeting, HFES 2013
T2 - 57th Human Factors and Ergonomics Society Annual Meeting - 2013, HFES 2013
Y2 - 30 September 2013 through 4 October 2013
ER -