Validating the information technology (IT) implementation framework to Implement mHealth technology for consumers: A case study of the Sense2Quit app for smoking cessation

Objective: The goal of this paper was to understand the applicability of the Information Technology (IT) Implementation Framework, a multi-level approach to identify factors that impede or promote IT usage, for incorporating a mHealth technology for consumers in the community setting. Methods: A case study of the implementation of the Sense2Quit App for smoking cessation among people living with HIV was examined to parse out the factors within the framework that are applicable to mHealth technology and the factors that may need modification for use of this framework within this context. Results: Findings suggest that phases two through five of the framework were applicable to our study and phase one was not. Conclusion: Findings support the use of the theory for implementation of mHealth technology for promoting consumer health at the community level. This use case may be useful for stakeholders evaluating implementation of mHealth for patients with chronic conditions as it highlights the need to identify preferences of app specifications, personal habits, and various factors such as confidentiality and digital literacy which may challenge sustained usage.