TY - GEN
T1 - Users really do answer telephone scams
AU - Tu, Huahong
AU - Doupé, Adam
AU - Zhao, Ziming
AU - Ahn, Gail Joon
N1 - Publisher Copyright:
© 2019 by The USENIX Association. All rights reserved.
PY - 2019
Y1 - 2019
N2 - As telephone scams become increasingly prevalent, it is crucial to understand what causes recipients to fall victim to these scams. Armed with this knowledge, effective countermeasures can be developed to challenge the key foundations of successful telephone phishing attacks. In this paper, we present the methodology, design, execution, results, and evaluation of an ethical telephone phishing scam. The study performed 10 telephone phishing experiments on 3,000 university participants without prior awareness over the course of a workweek. Overall, we were able to identify at least one key factor-spoofed Caller ID-that had a significant effect in tricking the victims into revealing their Social Security number.
AB - As telephone scams become increasingly prevalent, it is crucial to understand what causes recipients to fall victim to these scams. Armed with this knowledge, effective countermeasures can be developed to challenge the key foundations of successful telephone phishing attacks. In this paper, we present the methodology, design, execution, results, and evaluation of an ethical telephone phishing scam. The study performed 10 telephone phishing experiments on 3,000 university participants without prior awareness over the course of a workweek. Overall, we were able to identify at least one key factor-spoofed Caller ID-that had a significant effect in tricking the victims into revealing their Social Security number.
UR - https://www.scopus.com/pages/publications/85076378073
M3 - Conference contribution
AN - SCOPUS:85076378073
T3 - Proceedings of the 28th USENIX Security Symposium
SP - 1327
EP - 1340
BT - Proceedings of the 28th USENIX Security Symposium
PB - USENIX Association
T2 - 28th USENIX Security Symposium, USENIX Security 2019
Y2 - 14 August 2019 through 16 August 2019
ER -