Usability in health IT: Beyond compliance to meaningful design and assessment

Rollin J. Fairbanks; Ann Bisantz; A. Zachary Hettinger; Raj Ratwani; Emily Patterson; Emilie Roth

doi:10.1177/1541931213601148

Usability in health IT: Beyond compliance to meaningful design and assessment

Rollin J. Fairbanks
, Ann Bisantz
, A. Zachary Hettinger
, Raj Ratwani
, Emily Patterson
, Emilie Roth

Undergraduate Education Office

Georgetown University
National Center for Human Factors in Healthcare
Ohio State University
Roth Cognitive Engineering

Research output: Contribution to journal › Conference article › peer-review

1 Scopus citations

Abstract

The relatively rapid transition from a paper-based system to a digital system in healthcare has not always employed a sophisticated integration of usability concepts. Yet usability is critical to safety and to effectiveness of the electronic health record, and regulators and policy makers have been increasingly focused on this area. This panel will provide a variety of perspectives on this important issue, ranging from a description of the problem based on current vendor usability practices; recommendations regarding domain content rich usability processes including use cases, assessments, and scenarios; and the extension of usability assessments and design improvements to post-system implementation.

Original language	English
Pages (from-to)	643-646
Number of pages	4
Journal	Proceedings of the Human Factors and Ergonomics Society
DOIs	https://doi.org/10.1177/1541931213601148
State	Published - 2016
Event	Human Factors and Ergonomics Society 2016 International Annual Meeting, HFES 2016 - Washington, United States Duration: Sep 19 2016 → Sep 23 2016

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title = "Usability in health IT: Beyond compliance to meaningful design and assessment",

abstract = "The relatively rapid transition from a paper-based system to a digital system in healthcare has not always employed a sophisticated integration of usability concepts. Yet usability is critical to safety and to effectiveness of the electronic health record, and regulators and policy makers have been increasingly focused on this area. This panel will provide a variety of perspectives on this important issue, ranging from a description of the problem based on current vendor usability practices; recommendations regarding domain content rich usability processes including use cases, assessments, and scenarios; and the extension of usability assessments and design improvements to post-system implementation.",

author = "Fairbanks, \{Rollin J.\} and Ann Bisantz and Hettinger, \{A. Zachary\} and Raj Ratwani and Emily Patterson and Emilie Roth",

note = "Publisher Copyright: Copyright 2016 by Human Factors and Ergonomics Society.; Human Factors and Ergonomics Society 2016 International Annual Meeting, HFES 2016 ; Conference date: 19-09-2016 Through 23-09-2016",

year = "2016",

doi = "10.1177/1541931213601148",

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journal = "Proceedings of the Human Factors and Ergonomics Society",

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AU - Fairbanks, Rollin J.

AU - Bisantz, Ann

AU - Hettinger, A. Zachary

AU - Ratwani, Raj

AU - Patterson, Emily

AU - Roth, Emilie

PY - 2016

Y1 - 2016

N2 - The relatively rapid transition from a paper-based system to a digital system in healthcare has not always employed a sophisticated integration of usability concepts. Yet usability is critical to safety and to effectiveness of the electronic health record, and regulators and policy makers have been increasingly focused on this area. This panel will provide a variety of perspectives on this important issue, ranging from a description of the problem based on current vendor usability practices; recommendations regarding domain content rich usability processes including use cases, assessments, and scenarios; and the extension of usability assessments and design improvements to post-system implementation.

AB - The relatively rapid transition from a paper-based system to a digital system in healthcare has not always employed a sophisticated integration of usability concepts. Yet usability is critical to safety and to effectiveness of the electronic health record, and regulators and policy makers have been increasingly focused on this area. This panel will provide a variety of perspectives on this important issue, ranging from a description of the problem based on current vendor usability practices; recommendations regarding domain content rich usability processes including use cases, assessments, and scenarios; and the extension of usability assessments and design improvements to post-system implementation.

UR - https://www.scopus.com/pages/publications/85021821814

U2 - 10.1177/1541931213601148

DO - 10.1177/1541931213601148

M3 - Conference article

AN - SCOPUS:85021821814

SN - 1071-1813

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JO - Proceedings of the Human Factors and Ergonomics Society

JF - Proceedings of the Human Factors and Ergonomics Society

Y2 - 19 September 2016 through 23 September 2016

ER -

Usability in health IT: Beyond compliance to meaningful design and assessment

Abstract

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