Trust in planning: Theoretical and practical considerations for participatory and deliberative planning

Trust is a central element of planning practice because the profession is positioned at the nexus of public and private interests, has a crucial role in the contested management of space, and seeks to promote democratic governance and public participation in local decision making. While trust (social and interpersonal) is often cited as a central factor contributing to the success or failure of participatory planning processes and of plan implementation, its role in planning has not been fully conceptualized. Building on the literature on trust in governance, this paper highlights key characteristics and paradoxes of trust, discusses the importance of trust for cooperation and planning, and presents the factors that hinder and promote trust. This discussion provides the bases for planning practice and research aimed at effective trust building.