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The impact of meta-information on decision-making in intelligence operations

  • Jonathan Pfautz
  • , Adam Fouse
  • , Ted Fichtl
  • , Emilie Roth
  • , Ann Bisantz
  • , Samuel Madden
  • Charles River Analytics Inc.
  • Roth Cognitive Engineering
  • Massachusetts Institute of Technology

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

10 Scopus citations

Abstract

Decision-making in complex, dynamic, high-risk environments is clearly challenging. Part of this challenge is due to the presence of qualifiers of information, or meta-information (e.g., staleness, uncertainty, source), that alter a person's information processing, situational awareness, and decision-making. We investigated the influence of meta-information on decision-making in a Military Intelligence Operations (10) environment using Cognitive Task Analysis (CTA) techniques. We performed a CTA on IO tasks surrounding the use of smart sensor webs, a relatively new technology that can be used for a variety of IO purposes. Our analysis addressed information management tasks and tactical decision-making tasks using sensor webs. We discovered that a variety of types of meta-information significantly impacted decision-making, and that the influence of meta-information was both context- and task- sensitive. In this paper, we present the results of the CTA and discuss the implications for the development of decision-aiding systems, including the design of constituent displays, interfaces, and automated systems.

Original languageEnglish
Title of host publicationProceedings of the Human Factors and Ergonomics Society 49th Annual Meeting, HFES 2005
Pages214-218
Number of pages5
StatePublished - 2005
Event49th Annual Meeting of the Human Factors and Ergonomics Society, HFES 2005 - Orlando, FL, United States
Duration: Sep 26 2005Sep 30 2005

Publication series

NameProceedings of the Human Factors and Ergonomics Society
ISSN (Print)1071-1813

Conference

Conference49th Annual Meeting of the Human Factors and Ergonomics Society, HFES 2005
Country/TerritoryUnited States
CityOrlando, FL
Period09/26/0509/30/05

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