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Telehealth and Access to HIV Care for Youth: A National Mixed-Methods Study of U.S. HIV Healthcare Provider Practices and Perspectives

  • E. A. Barr
  • , R. P. Momin
  • , Q. Qian
  • , Robin Beach
  • , Mary Catherine Lingwall
  • , M. E. Paul
  • , Hannah Armitage
  • , H. Wu
  • , Thomas P. Giordano
  • University of Texas Health Science Center at Houston
  • Baylor College of Medicine

Research output: Contribution to journalArticlepeer-review

Abstract

Background: Youth living with HIV (YWH) face persistent barriers to care engagement and viral suppression. Telehealth expanded post-COVID-19 emergence, offering new possibilities for access, but provider perspectives on its use with YWH are underexplored. Methods: A national mixed-methods survey captured experiences of 156 HIV care providers. Quantitative data were analyzed using descriptive and inferential statistics; qualitative data were analyzed using reflexive thematic analysis. Results: Most providers (88.5%) believed telehealth would continue to play a role in HIV care. Reported benefits included improved access (80.7%) and workflow efficiency (64.7%). However, providers were significantly less likely to discuss sensitive topics “often” via telehealth compared to in-person care, including mental health (81.4% vs. 92.9%, p = 0.0008) and sexual health (77.9% vs. 93.6%, p < 0.0001). Conclusions: While telehealth improves access for YWH, hybrid care models and targeted provider training are needed to address privacy, communication, and trust when discussing sensitive health concerns.

Keywords

  • HIV
  • adolescent health
  • patient-provider trust
  • telehealth

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