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Task-based interaction with an integrated multilingual, multimedia information system: A formative evaluation

  • Pengyi Zhang
  • , Lynne Plettenberg
  • , Judith L. Klavans
  • , Douglas W. Oard
  • , Dagobert Soergel
  • University of Maryland, College Park

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

8 Scopus citations

Abstract

This paper describes a formative evaluation of an integrated multilingual, multimedia information system, a series of user studies designed to guide system development. The system includes automatic speech recognition for English, Chinese, and Arabic, automatic translation from Chinese and Arabic into English, and query-based and profile-based search options. The study design emphasizes repeated evaluation with the same (increasingly experienced) participants, exploration of alternative task designs, rich qualitative and quantitative data collection, and rapid analysis to provide the timely feedback needed to support iterative and responsive development. Results indicate that users presented with materials in a language that they do not know can generate remarkably useful work products, but that integration of transcription, translation, search and profile management poses challenges that would be less evident were each technology to be evaluated in isolation.

Original languageEnglish
Title of host publicationProceedings of the 7th ACM/IEEE Joint Conference on Digital Libraries, JCDL 2007
Subtitle of host publicationBuilding and Sustaining the Digital Environment
Pages117-126
Number of pages10
DOIs
StatePublished - 2007
Event7th ACM/IEEE Joint Conference on Digital Libraries, JCDL 2007: Building and Sustaining the Digital Environment - Vancouver, BC, Canada
Duration: Jun 18 2007Jun 23 2007

Publication series

NameProceedings of the ACM International Conference on Digital Libraries

Conference

Conference7th ACM/IEEE Joint Conference on Digital Libraries, JCDL 2007: Building and Sustaining the Digital Environment
Country/TerritoryCanada
CityVancouver, BC
Period06/18/0706/23/07

Keywords

  • Cross-language information retrieval
  • Multimedia
  • User studies

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