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Smart card adoption in healthcare: An experimental survey design using message framing

  • SUNY Buffalo

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

4 Scopus citations

Abstract

The smart card is a cloud-based device that enables participating healthcare organization's greater access to a patient's protected health information. This research investigates salient factors including the impact of communication using message framing on the likelihood to use the cards. We integrate the technology acceptance model theory (TAM) with the prospect theory, using message framing to assess the impact of gain-and loss-framed messages on patient's likelihood to use. The conceptual model also adapts TAM by considering new constructs specific to the adoption of smart cards. Using data collected from 331 patients, we use logistic regression to investigate the adoption of this technology. Preliminary results indicate that concern for location monitoring and loss-framed messages have an adverse impact on a patient's likelihood to adopt. Error prevention, smart card benefits, improved decision making and the social influence of healthcare actors have positive effects on the likelihood to use smart cards.

Original languageEnglish
Title of host publication2016 International Conference on Information Systems, ICIS 2016
PublisherAssociation for Information Systems
ISBN (Electronic)9780996683135
StatePublished - 2016
Event2016 International Conference on Information Systems, ICIS 2016 - Dublin, Ireland
Duration: Dec 11 2016Dec 14 2016

Publication series

Name2016 International Conference on Information Systems, ICIS 2016

Conference

Conference2016 International Conference on Information Systems, ICIS 2016
Country/TerritoryIreland
CityDublin
Period12/11/1612/14/16

Keywords

  • Clinical communications and collaboration
  • Consent management
  • Gain/loss message framing
  • Healthcare information systems
  • Prospect theory
  • Smart card
  • Technology acceptance model

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