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Shaping work culture: a cognitive systems engineering framework

  • SUNY Buffalo

Research output: Contribution to conferencePaperpeer-review

Abstract

Culture can be considered a set of values, experiences and beliefs that are transmitted by people over time. Although it is known that culture in a system can be shaped by national, professional and organizational identities, it is not known whether there is additional integrated cultural and work system characteristics involved in shaping work culture. This paper presents a framework for examining whether and to what extent these work system characteristics emerge and evolve into "work culture", with some examples from a medical emergency department settin.

Original languageEnglish
Pages1521-1525
Number of pages5
StatePublished - 2008
EventIIE Annual Conference and Expo 2008 - Vancouver, BC, Canada
Duration: May 17 2008May 21 2008

Conference

ConferenceIIE Annual Conference and Expo 2008
Country/TerritoryCanada
CityVancouver, BC
Period05/17/0805/21/08

Keywords

  • Cognitive engineering.
  • Emergency department
  • Work culture

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