TY - GEN
T1 - Requirements for Measuring Inspection System Performance
AU - Drury, Colin G.
AU - Barnes, Catherine Drury
N1 - Publisher Copyright:
© 2021, The Author(s), under exclusive license to Springer Nature Switzerland AG.
PY - 2021
Y1 - 2021
N2 - A recurrent in Ergonomics/Human Factors (EHF) studies of the performance of quality inspection systems is: How to obtain valid measures of system performance. Such measures are needed to determine whether the whole system meets the enterprise’s needs, and also as a baseline for measuring the effectiveness of interventions, e.g., human/automation integration. The methodology used in the paper was to select, review and analyze the findings of over 50 years of inspection studies (e.g., Drury 2019) in a variety of domains starting in manufacturing (e.g., See 2012), but continuing into maintenance, security screening, and medical imaging. In all of these domains a similar need emerges to accurately measure inspection system performance This paper provides an analysis of the issues involved, alternatives for measurement and recommendations for a comprehensive approach. The major issues in performance measurement are presented. For most applications we recommend one type of study for human, automated and hybrid systems: the Test Sample method.
AB - A recurrent in Ergonomics/Human Factors (EHF) studies of the performance of quality inspection systems is: How to obtain valid measures of system performance. Such measures are needed to determine whether the whole system meets the enterprise’s needs, and also as a baseline for measuring the effectiveness of interventions, e.g., human/automation integration. The methodology used in the paper was to select, review and analyze the findings of over 50 years of inspection studies (e.g., Drury 2019) in a variety of domains starting in manufacturing (e.g., See 2012), but continuing into maintenance, security screening, and medical imaging. In all of these domains a similar need emerges to accurately measure inspection system performance This paper provides an analysis of the issues involved, alternatives for measurement and recommendations for a comprehensive approach. The major issues in performance measurement are presented. For most applications we recommend one type of study for human, automated and hybrid systems: the Test Sample method.
KW - Measurement
KW - Methodology
KW - Quality
KW - Systems
UR - https://www.scopus.com/pages/publications/85106450205
U2 - 10.1007/978-3-030-74602-5_50
DO - 10.1007/978-3-030-74602-5_50
M3 - Conference contribution
AN - SCOPUS:85106450205
SN - 9783030746018
T3 - Lecture Notes in Networks and Systems
SP - 346
EP - 353
BT - Proceedings of the 21st Congress of the International Ergonomics Association, IEA 2021 - Systems and Macroergonomics
A2 - Black, Nancy L.
A2 - Neumann, W. Patrick
A2 - Noy, Ian
PB - Springer Science and Business Media Deutschland GmbH
T2 - 21st Congress of the International Ergonomics Association, IEA 2021
Y2 - 13 June 2021 through 18 June 2021
ER -