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Race/Ethnicity, Nativity Status, and Patient Portal Access and Use

  • Xuewei Chen
  • , Elizabeth Schofield
  • , Jennifer L. Hay
  • , Erika A. Waters
  • , Marc T. Kiviniemi
  • , Heather Orom
  • Oklahoma State University
  • Memorial Sloan-Kettering Cancer Center
  • Washington University St. Louis
  • University of Kentucky

Research output: Contribution to journalArticlepeer-review

3 Scopus citations

Abstract

We examined whether patient portals (online medical records) access and use differed between groups of various races/ethnicities and nativity status. We used data from the nationally representative Health Information National Trends Survey (N=3,191). We used logistic regression to examine associations between nativity status and the following three binary outcomes: (1) being offered access to patient portals by patients’ health care providers/insurers, (2) being encouraged to use one by their health care providers, and (3) having used one within the past 12 months. We also investigated whether race/ ethnicity moderated the relation between nativity status and these three outcomes. Among Asians, the likelihood of being offered access to a patient portal depended on nativity status. U.S.-born Asians had the highest rate of being offered access to a portal (66%) and foreign-born Asians had the lowest rate (38%). There were no differences as a function of nativity status for other races/ ethnic groups.

Original languageEnglish
Pages (from-to)1135-1145
Number of pages11
JournalJournal of Health Care for the Poor and Underserved
Volume33
Issue number3
DOIs
StatePublished - Aug 2022

Keywords

  • Electronic medical records
  • health disparities
  • immigrant health
  • patient-physician communication
  • personal health information

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