TY - GEN
T1 - Metacognitive Skills in Phishing Email Detection
T2 - 9th International Conference On Secure Knowledge Management In Artificial Intelligence Era, SKM 2021
AU - Li, Yuan
AU - Wang, Jingguo
AU - Rao, H. Raghav
N1 - Publisher Copyright:
© 2022, Springer Nature Switzerland AG.
PY - 2022
Y1 - 2022
N2 - Metacognition plays important roles in human judgments. In this study, we study two types of metacognitive skills, namely calibration and resolution, in individuals’ judgments of phishing emails. Drawing upon the Probabilistic Mental Model (PMM) and past research on phishing detection, we examine individual- and task-related factors and their impacts on both skills. Results from an online survey experiment show that task-related factors (i.e., email familiarity, judgment time, variability of judgment time, and task easiness) influence calibration while both task- and individual-related factors (i.e., online transaction experience, victimization experience, email entity familiarity, and variability of judgment time) influence resolution. Interventions to improve individuals’ metacognition in phishing email detection are discussed.
AB - Metacognition plays important roles in human judgments. In this study, we study two types of metacognitive skills, namely calibration and resolution, in individuals’ judgments of phishing emails. Drawing upon the Probabilistic Mental Model (PMM) and past research on phishing detection, we examine individual- and task-related factors and their impacts on both skills. Results from an online survey experiment show that task-related factors (i.e., email familiarity, judgment time, variability of judgment time, and task easiness) influence calibration while both task- and individual-related factors (i.e., online transaction experience, victimization experience, email entity familiarity, and variability of judgment time) influence resolution. Interventions to improve individuals’ metacognition in phishing email detection are discussed.
KW - Calibration
KW - Detection of phishing email
KW - Metacognition
KW - Probabilistic Mental Model
KW - Resolution
UR - https://www.scopus.com/pages/publications/85126209862
U2 - 10.1007/978-3-030-97532-6_3
DO - 10.1007/978-3-030-97532-6_3
M3 - Conference contribution
AN - SCOPUS:85126209862
SN - 9783030975319
T3 - Communications in Computer and Information Science
SP - 37
EP - 47
BT - Secure Knowledge Management In The Artificial Intelligence Era - 9th International Conference, SKM 2021, Proceedings
A2 - Krishnan, Ram
A2 - Rao, H. Raghav
A2 - Sahay, Sanjay K.
A2 - Samtani, Sagar
A2 - Zhao, Ziming
PB - Springer Science and Business Media Deutschland GmbH
Y2 - 8 October 2021 through 9 October 2021
ER -