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Learning from marginalized users: Reciprocity in HCI4D

  • Susan P. Wyche
  • , Elisa Oreglia
  • , Morgan G. Ames
  • , Christopher Hoadley
  • , Aditya Johri
  • , Phoebe Sengers
  • , Charles Steinfield
  • Virginia Polytechnic Institute and State University
  • University of California at Berkeley
  • Stanford University
  • Cornell University
  • Michigan State University

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

22 Scopus citations

Abstract

Users in the developing world continue to appropriate information and communication technologies (ICTs) in pioneering ways resulting in innovations such as M-Pesa, the popular mobile money transfer system developed in Kenya. M-Pesa's success demonstrates the emergence of user-centered innovative applications in resource-constrained settings. The goals of our workshop are twofold: 1) to uncover more of these examples and 2) to discuss how they can influence design in developed countries.

Original languageEnglish
Title of host publicationCSCW'12 - Proceedings of the ACM 2012 Conference on Computer Supported Cooperative Work Companion
PublisherAssociation for Computing Machinery
Pages27-28
Number of pages2
ISBN (Print)9781450310512
DOIs
StatePublished - Feb 11 2012
EventACM 2012 Conference on Computer Supported Cooperative Work Companion, CSCW 2012 - Seattle, WA, United States
Duration: Feb 11 2012Feb 15 2012

Publication series

NameProceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW

Conference

ConferenceACM 2012 Conference on Computer Supported Cooperative Work Companion, CSCW 2012
Country/TerritoryUnited States
CitySeattle, WA
Period02/11/1202/15/12

Keywords

  • design and innovation
  • hci4d
  • marginalized users

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