Abstract
This paper considers the role of a training program as part of a methodology for integrating human factors into airline maintenance practice. An analysis of the ASRS data base revealed that mis-communication between participants was a source of errors. An analysis of similar problems at one airline facility showed that communication was indeed problematic. Training in human factors techniques was used to prepare a workforce team to redesign part of the communications system. The subsequent redesign efforts help evaluate the role of the training programs in human factors implementation.
| Original language | English |
|---|---|
| Pages (from-to) | 1082-1086 |
| Number of pages | 5 |
| Journal | Proceedings of the Human Factors and Ergonomics Society |
| Volume | 2 |
| State | Published - 1996 |
| Event | Proceedings of the 1996 40th Annual Meeting of the Human Factors and Ergonomics Society. Part 1 (of 2) - Philadelphia, PA, USA Duration: Sep 2 1996 → Sep 6 1996 |
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