TY - GEN
T1 - I am Safe, so I will Help
T2 - 44th International Conference on Information Systems: Rising like a Phoenix: Emerging from the Pandemic and Reshaping Human Endeavors with Digital Technologies, ICIS 2023
AU - Bhattacharyya, Samadrita
AU - Banerjee, Shankhadeep
AU - Bose, Indranil
AU - Rao, H. Raghav
N1 - Publisher Copyright:
Copyright © 2023 Samadrita Bhattacharyya, Shankhadeep Banerjee, Indranil Bose, and H. Raghav Rao.
PY - 2023
Y1 - 2023
N2 - In the aftermath of disasters, people anxiously desire to immediately inquire or inform their loved ones about their safety. A social safety check system (SSCS) is a single-click safety status broadcasting mechanism on social platforms during crises. While millions of people use it globally during disasters, millions ignore the system. Research investigating the antecedents and consequents of SSCS adoption during disasters is scarce. We examine the unforeseen prosocial consequences (donations, volunteering, information sharing) of SSCS adoption. Based on theoretically established link between individuals’ state gratitude and prosocial tendencies, we posit that using SSCS would act as a gratitude intervention and will lead to higher prosocial intentions among adopters as compared to non-adopters. We test our hypotheses using scenario-based controlled experiment. A post-hoc study reveals the motivators and concerns in adoption of SSCS. The study investigates a sociotechnical tool in disaster management with impact on the societal welfare of disaster-hit communities.
AB - In the aftermath of disasters, people anxiously desire to immediately inquire or inform their loved ones about their safety. A social safety check system (SSCS) is a single-click safety status broadcasting mechanism on social platforms during crises. While millions of people use it globally during disasters, millions ignore the system. Research investigating the antecedents and consequents of SSCS adoption during disasters is scarce. We examine the unforeseen prosocial consequences (donations, volunteering, information sharing) of SSCS adoption. Based on theoretically established link between individuals’ state gratitude and prosocial tendencies, we posit that using SSCS would act as a gratitude intervention and will lead to higher prosocial intentions among adopters as compared to non-adopters. We test our hypotheses using scenario-based controlled experiment. A post-hoc study reveals the motivators and concerns in adoption of SSCS. The study investigates a sociotechnical tool in disaster management with impact on the societal welfare of disaster-hit communities.
KW - controlled experiments
KW - Disaster
KW - prosocial
KW - social platforms
KW - state gratitude
UR - https://www.scopus.com/pages/publications/85192574378
M3 - Conference contribution
AN - SCOPUS:85192574378
T3 - International Conference on Information Systems, ICIS 2023: "Rising like a Phoenix: Emerging from the Pandemic and Reshaping Human Endeavors with Digital Technologies"
BT - International Conference on Information Systems, ICIS 2023
PB - Association for Information Systems
Y2 - 10 December 2023 through 13 December 2023
ER -