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HFE and service industries: New directions for IETG?

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

The service sector of enterprise is increasing in size compared to manufacturing. To properly serve enterprises and individuals, Human Factors / Ergonomics (HFE) needs to be ahead of this trend rather than catching up. The IETG has a long history of theory and intervention endeavors in manufacturing and also in service industries. This paper provides data on the importance of service industries, and how a broader practice of industrial ergonomics can provide more impact on the enterprise and its workforce.

Original languageEnglish
Title of host publication54th Human Factors and Ergonomics Society Annual Meeting 2010, HFES 2010
Pages1139-1143
Number of pages5
DOIs
StatePublished - 2010
Event54th Human Factors and Ergonomics Society Annual Meeting 2010, HFES 2010 - San Francisco, CA, United States
Duration: Sep 27 2010Oct 1 2010

Publication series

NameProceedings of the Human Factors and Ergonomics Society
Volume2
ISSN (Print)1071-1813

Conference

Conference54th Human Factors and Ergonomics Society Annual Meeting 2010, HFES 2010
Country/TerritoryUnited States
CitySan Francisco, CA
Period09/27/1010/1/10

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