Emergency response to mumbai terror attacks: An activity theory analysis

Divya Shankar; Manish Agrawal; H. Raghav Rao

doi:10.4018/978-1-60960-123-2.ch004

Emergency response to mumbai terror attacks: An activity theory analysis

Divya Shankar
, Manish Agrawal
, H. Raghav Rao

Management Science and Systems

SUNY Buffalo
University of South Florida

Research output: Chapter in Book/Report/Conference proceeding › Chapter › peer-review

8 Scopus citations

Abstract

The Mumbai terror attacks of November 2008 lasted for over 60 hours and resulted in the death of over 172 people. The attack revealed several shortcomings of the emergency response preparedness in Mumbai. This chapter concentrates on the emergency response provided and uses activity theory to analyze it. The authors explore the diverse dimensions of emergency, determine the lessons learned from the incident and evaluate the emergency response. They suggest how operations could be improved thus setting a standard for any future emergency response.

Original language	English
Title of host publication	Cyber Security, Cyber Crime and Cyber Forensics
Subtitle of host publication	Applications and Perspectives
Publisher	IGI Global
Pages	46-58
Number of pages	13
ISBN (Electronic)	9781609601256
ISBN (Print)	9781609601232
DOIs	https://doi.org/10.4018/978-1-60960-123-2.ch004
State	Published - Dec 31 2010

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Cite this

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Emergency response to mumbai terror attacks: An activity theory analysis

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