TY - GEN
T1 - Design principles for emergency collaborative systems
T2 - 18th Americas Conference on Information Systems 2012, AMCIS 2012
AU - Valecha, Rohit
AU - Sharman, Raj
AU - Rao, Raghav
AU - Upadhyaya, Shambhu
PY - 2012
Y1 - 2012
N2 - Due to differences in governance structure, training, applicable polices, legal requirements and culture, the nature of operations vary based on agency, county, population, leadership, etc. This leads to serious challenges during multi-agency response to emergencies. The different agencies are required to work together to effectively and efficiently respond to an emergency incident. The paper contributes to research in areas of inter-agency collaboration and emergency management. With the help of case study, this paper aims to explore factors that impact inter-agency collaboration to generate design principles that are useful to designing better systems to mitigate critical incidents. In addition, with the help of interviews with four experts (two fire chiefs and two dispatchers) and raw incident communication reports, we identify system, communication, information, and interoperability issues.
AB - Due to differences in governance structure, training, applicable polices, legal requirements and culture, the nature of operations vary based on agency, county, population, leadership, etc. This leads to serious challenges during multi-agency response to emergencies. The different agencies are required to work together to effectively and efficiently respond to an emergency incident. The paper contributes to research in areas of inter-agency collaboration and emergency management. With the help of case study, this paper aims to explore factors that impact inter-agency collaboration to generate design principles that are useful to designing better systems to mitigate critical incidents. In addition, with the help of interviews with four experts (two fire chiefs and two dispatchers) and raw incident communication reports, we identify system, communication, information, and interoperability issues.
KW - Buffalo Plane Crash
KW - Design Principles
KW - Design Science
KW - Emergency Messaging
KW - Emergency Response
KW - Inter-agency Collaboration
KW - Situation Awareness
UR - https://www.scopus.com/pages/publications/84877895315
M3 - Conference contribution
AN - SCOPUS:84877895315
SN - 9781622768271
T3 - 18th Americas Conference on Information Systems 2012, AMCIS 2012
SP - 3500
EP - 3510
BT - 18th Americas Conference on Information Systems 2012, AMCIS 2012
Y2 - 9 August 2012 through 12 August 2012
ER -