TY - GEN
T1 - Cognitive artifacts in transition
T2 - 52nd Human Factors and Ergonomics Society Annual Meeting, HFES 2008
AU - Pennathur, Priyadarshini R.
AU - Guarrera, Theresa K.
AU - Bisantz, Ann M.
AU - Fairbanks, Rollin J.
AU - Perry, Shawna J.
AU - Wears, Robert L.
PY - 2008
Y1 - 2008
N2 - Today's emergency departments (ED) could not function without a patient tracking system of some kind, manual or electronic. Manual patient tracking systems such as "whiteboards" are large, dry erase, manually updated status boards used as information tracking devices in most EDs. Although it is expected that manual whiteboard systems will completely transition to electronic patient tracking systems with increasing availability of technological solutions, it is not clear if these technological solutions will sufficiently address the information tracking needs of providers. This study documents the changes in the use of a manual whiteboard versus an electronic patient tracking system in an ED to compare types of information and meanings of the represented information. Results show that both systems were used to represent information serving a variety of functional roles. In addition, an analysis of patient chief complaint entries indicates that manual whiteboards are used more dynamically than electronic systems. Differences in functional uses of the systems and the consequences of these changes are discussed.
AB - Today's emergency departments (ED) could not function without a patient tracking system of some kind, manual or electronic. Manual patient tracking systems such as "whiteboards" are large, dry erase, manually updated status boards used as information tracking devices in most EDs. Although it is expected that manual whiteboard systems will completely transition to electronic patient tracking systems with increasing availability of technological solutions, it is not clear if these technological solutions will sufficiently address the information tracking needs of providers. This study documents the changes in the use of a manual whiteboard versus an electronic patient tracking system in an ED to compare types of information and meanings of the represented information. Results show that both systems were used to represent information serving a variety of functional roles. In addition, an analysis of patient chief complaint entries indicates that manual whiteboards are used more dynamically than electronic systems. Differences in functional uses of the systems and the consequences of these changes are discussed.
UR - https://www.scopus.com/pages/publications/70350591803
M3 - Conference contribution
AN - SCOPUS:70350591803
SN - 9781605606859
T3 - Proceedings of the Human Factors and Ergonomics Society
SP - 363
EP - 367
BT - 52nd Human Factors and Ergonomics Society Annual Meeting, HFES 2008
Y2 - 22 September 2008 through 26 September 2008
ER -