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Classification of amazon book reviews based on sentiment analysis

  • K. S. Srujan
  • , S. S. Nikhil
  • , H. Raghav Rao
  • , K. Karthik
  • , B. S. Harish
  • , H. M. Keerthi Kumar
  • Jagadguru Sri Shivarathreeswara Mahavidyapeetha

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

44 Scopus citations

Abstract

Since the dawn of internet, e-shopping vendors like Amazon have grown in popularity. Customers express their opinion or sentiment by giving feedbacks in the form of text. Sentiment analysis is the process of determining the opinion or feeling expressed as either positive, negative or neutral. Capturing the exact sentiment of a review is a challenging task. In this paper, the various preprocessing techniques like HTML tags and URLs removal, punctuation, whitespace, special character removal and stemming are used to eliminate noise. The preprocessed data is represented using feature selection techniques like term frequency-inverse document frequency (TF–IDF). The classifiers like K-Nearest Neighbour (KNN), Decision Tree (DT), Support Vector Machine (SVM), Random Forest (RF) and Naive Bayes (NB) are used to classify sentiment of Amazon book reviews. Finally, we present a comparison of (i) Accuracy of various classifiers, (ii) Time elapsed by each classifier and (iii) Sentiment score of various books.

Original languageEnglish
Title of host publicationInformation Systems Design and Intelligent Applications - Proceedings of 4th International Conference INDIA 2017
EditorsVikrant Bhateja, Bao Le Nguyen, Nhu Gia Nguyen, Suresh Chandra Satapathy, Dac-Nhuong Le
PublisherSpringer Verlag
Pages401-411
Number of pages11
ISBN (Print)9789811075117
DOIs
StatePublished - 2018
Event4th International Conference on Information Systems Design and Intelligent Applications, INDIA 2017 - Da Nang, Viet Nam
Duration: Jun 15 2017Jun 17 2017

Publication series

NameAdvances in Intelligent Systems and Computing
Volume672
ISSN (Print)2194-5357

Conference

Conference4th International Conference on Information Systems Design and Intelligent Applications, INDIA 2017
Country/TerritoryViet Nam
CityDa Nang
Period06/15/1706/17/17

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