Business process change: A coordination mechanism approach

T. S. Raghu; A. Chaudhury; H. Raghav Rao

doi:10.1002/(SICI)1099-1441(199806)5:2<87::AID-KPM21>3.0.CO;2-0

Business process change: A coordination mechanism approach

T. S. Raghu
, A. Chaudhury
, H. Raghav Rao

Management Science and Systems

Arizona State University
University of Massachusetts Boston

Research output: Contribution to journal › Article › peer-review

5 Scopus citations

Abstract

We study business in terms of the coordination mechanisms encapsulated within the business processes. Our framework for studying the coordination mechanisms consists of our aspects, namely, the decision structure, information structure, workflow structure and agency structure. The research integrates various literature streams to develop this descriptive framework. We present examples drawn from the financial industry utilizing the framework. Some future research directions to understand and analyze business processes using the coordination approach are discussed.

Original language	English
Pages (from-to)	87-98
Number of pages	12
Journal	Knowledge and Process Management
Volume	5
Issue number	2
DOIs	https://doi.org/10.1002/(SICI)1099-1441(199806)5:2<87::AID-KPM21>3.0.CO;2-0
State	Published - Jun 1998

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10.1002/(SICI)1099-1441(199806)5:2<87::AID-KPM21>3.0.CO;2-0

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abstract = "We study business in terms of the coordination mechanisms encapsulated within the business processes. Our framework for studying the coordination mechanisms consists of our aspects, namely, the decision structure, information structure, workflow structure and agency structure. The research integrates various literature streams to develop this descriptive framework. We present examples drawn from the financial industry utilizing the framework. Some future research directions to understand and analyze business processes using the coordination approach are discussed.",

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AU - Raghav Rao, H.

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N2 - We study business in terms of the coordination mechanisms encapsulated within the business processes. Our framework for studying the coordination mechanisms consists of our aspects, namely, the decision structure, information structure, workflow structure and agency structure. The research integrates various literature streams to develop this descriptive framework. We present examples drawn from the financial industry utilizing the framework. Some future research directions to understand and analyze business processes using the coordination approach are discussed.

AB - We study business in terms of the coordination mechanisms encapsulated within the business processes. Our framework for studying the coordination mechanisms consists of our aspects, namely, the decision structure, information structure, workflow structure and agency structure. The research integrates various literature streams to develop this descriptive framework. We present examples drawn from the financial industry utilizing the framework. Some future research directions to understand and analyze business processes using the coordination approach are discussed.

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U2 - 10.1002/(SICI)1099-1441(199806)5:2<87::AID-KPM21>3.0.CO;2-0

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Business process change: A coordination mechanism approach

Abstract

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