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“Because I’m Old”: The Role of Ageism in Older Adults’ Experiences of Digital Literacy Training in Public Libraries

  • Hannah Barrie
  • , Tara La Rose
  • , Brian Detlor
  • , Heidi Julien
  • , Alexander Serenko
  • McMaster University
  • Ontario Tech University

Research output: Contribution to journalArticlepeer-review

68 Scopus citations

Abstract

This article explores the experiences of older adults attending digital literacy training sessions offered by the public library system in one city in Ontario. Semi-structured interviews with 12 older adults (age 60+) demonstrated the significance of societal and internalized ageism in shaping the experiences of participants, as well as the construction of the training as a “safe space” for experimentation. Implications for participants and future public library digital literacy training sessions are discussed, with particular attention to asset-based approaches, the need for skill development, and addressing the effects of ageism on participants. Supplemental data for this article is available online at https://doi.org/10.1080/15228835.2021.1962477.

Original languageEnglish
Pages (from-to)379-404
Number of pages26
JournalJournal of Technology in Human Services
Volume39
Issue number4
DOIs
StatePublished - 2021

Keywords

  • Library and information systems
  • ageism
  • digital literacy training
  • older adults
  • public libraries

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