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Assessing the impact of computerization on work practice: Information technology in emergency departments

  • Priyadarshini R. Pennathur
  • , Ann M. Bisantz
  • , Rollin J. Fairbanks
  • , Shawna J. Perry
  • , Frank Zwemer
  • , Robert L. Wears
  • SUNY Buffalo
  • University of Rochester
  • University of Florida

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

30 Scopus citations

Abstract

Typical hospital emergency departments (ED) use patient status boards as information tracking devices for providing safe care by supporting shared memory, latent processes, collaboration, shared cognition, communication and coordination. Traditionally, status boards are large, manually updated dry erase "whiteboards." Though electronic patient tracking technologies are fast replacing manual status boards, significant questions remain regarding the design of these technologies and the manner in which they impact ED work. This paper describes part of a study which is documenting the transition from a manual status board to electronic technology in two different emergency departments. The impact of technology implementation on existing work practices, and insights on design of information technology for safety critical healthcare system are described.

Original languageEnglish
Title of host publication51st Annual Meeting of the Human Factors and Ergonomics Society, HFES 2007
PublisherHuman Factors and Ergonomics Society Inc.
Pages377-381
Number of pages5
ISBN (Print)9781605600376
DOIs
StatePublished - 2007
Event51st Annual Meeting of the Human Factors and Ergonomics Society, HFES 2007 - Baltimore, MD, United States
Duration: Oct 1 2007Oct 5 2007

Publication series

NameProceedings of the Human Factors and Ergonomics Society
Volume1
ISSN (Print)1071-1813

Conference

Conference51st Annual Meeting of the Human Factors and Ergonomics Society, HFES 2007
Country/TerritoryUnited States
CityBaltimore, MD
Period10/1/0710/5/07

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