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A simulation-based study in a hospital emergency department: Capacity and workflow issues

  • SUNY Buffalo

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

7 Scopus citations

Abstract

Emergency departments' capacities to deal with a patient surge (the number of patients increases in a short period of time) play an important role in preparedness for natural or man-made disasters. This paper examines how emergency departments could improve their capacities by optimizing the workflow. A framework is proposed to reconfigure the workflow to improve capacity while maintaining treatment equality. Our results show that reducing lower priority processes and combining originally separate processes can shorten patient total waiting time in the emergency department.

Original languageEnglish
Title of host publication15th Americas Conference on Information Systems 2009, AMCIS 2009
Pages4158-4165
Number of pages8
StatePublished - 2009
Event15th Americas Conference on Information Systems 2009, AMCIS 2009 - San Francisco, CA, United States
Duration: Aug 6 2009 → Aug 9 2009

Publication series

Name15th Americas Conference on Information Systems 2009, AMCIS 2009
Volume6

Conference

Conference15th Americas Conference on Information Systems 2009, AMCIS 2009
Country/TerritoryUnited States
CitySan Francisco, CA
Period08/6/09 → 08/9/09

Keywords

  • Emergency department
  • Extreme event
  • Patient surge
  • Simulation

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