TY - GEN
T1 - A pilot study of customer requirement derivation methods among engineering students
AU - Renz, Julian Steffen
AU - Olewnik, Andrew
N1 - Publisher Copyright:
Copyright © 2015 by ASME.
PY - 2015
Y1 - 2015
N2 - It is desirable for designers to use formal representations when interpreting customer need statements. However, to date there is no methodology that systematically evaluates the quality of information generated by a specific customer requirement derivation (CRD) method. This work develops and applies an evaluation framework that compares a traditional method rooted in work from Pahl and Beitz, and Ulrich and Eppinger, with approaches derived from affordance modeling literature. The framework is based on eight metrics derived from extant literature. Results of a pilot study involving sophomore engineering students suggest that no method is dominant but there are differences among methods on most metrics. The framework lays the basis for further research on CRD methods and offers insights for engineering education and engineers in practice.
AB - It is desirable for designers to use formal representations when interpreting customer need statements. However, to date there is no methodology that systematically evaluates the quality of information generated by a specific customer requirement derivation (CRD) method. This work develops and applies an evaluation framework that compares a traditional method rooted in work from Pahl and Beitz, and Ulrich and Eppinger, with approaches derived from affordance modeling literature. The framework is based on eight metrics derived from extant literature. Results of a pilot study involving sophomore engineering students suggest that no method is dominant but there are differences among methods on most metrics. The framework lays the basis for further research on CRD methods and offers insights for engineering education and engineers in practice.
UR - https://www.scopus.com/pages/publications/84978973713
U2 - 10.1115/DETC201547584
DO - 10.1115/DETC201547584
M3 - Conference contribution
AN - SCOPUS:84978973713
T3 - Proceedings of the ASME Design Engineering Technical Conference
BT - 27th International Conference on Design Theory and Methodology
PB - American Society of Mechanical Engineers (ASME)
T2 - ASME 2015 International Design Engineering Technical Conferences and Computers and Information in Engineering Conference, IDETC/CIE 2015
Y2 - 2 August 2015 through 5 August 2015
ER -