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A knowledge management perspective to evaluation of enterprise information portals

  • SUNY Buffalo
  • Bryant College

Research output: Contribution to journalArticlepeer-review

56 Scopus citations

Abstract

The paper develops conceptual criteria for evaluating Enterprise Information Portal (EIP) systems in the context of knowledge management activities such as knowledge integration and application. The criteria have been drawn from an Activity theory perspective consisting of actors, community, object, tools, rules, and division of labor. It then discusses the characteristics of several commercial EIPs and evaluates one major commercial EIP in the context of the framework.

Original languageEnglish
Pages (from-to)57-71
Number of pages15
JournalKnowledge and Process Management
Volume9
Issue number2
DOIs
StatePublished - 2002

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